User Review( votes)
Have you just got an invitation from EPLfeedback or El Pollo Loco Survey? You should not waste this chance. The survey will give you $1 Discount on your next purchase. El Pollo Loco holds this survey to find out the satisfaction level of their customers when they dine in at the El Pollo Loco restaurant. Actually, El Pollo Loco means the crazy chicken. The original place of this restaurant is from Mexico. Juan Francisco Ochoa built the first restaurant in 1975. 5 years later, he expanded this restaurant in Los Angeles, California. After several acquisitions process, Ochoa only owns the Mexican El Pollo Loco. Then, the American El Pollo Loco run under the different company. The United States residents can enjoy the Fire-grilled chicken and American Mexican food here. They can find around 430 El Pollo Loco restaurant locations in California, Utah, Nevada, Louisiana, Arizona, and Texas.
The Prerequisite of EPLFeedback
Pollo loco survey is an online survey. Thus, you can prepare the prerequisites first. These are the things which you should have before the survey begins.
- An El Pollo Loco purchase receipt
This receipt will help you to get the survey information, such as the El Pollo Loco restaurant number and the survey ID.
- A device and the internet
You will need a device to do this. You can use a smartphone, a laptop, or other devices. Besides, you should have a browser in your device. Next, you must have the internet connection to access the page of EPLFeedback.
- English and Spanish ability
This survey provides English and Spanish on the survey web. You may select the most familiar one.
- A Pen
You will need a pen to write the validation code of the EPLFeedback on your purchase receipt.
Steps to Do for EPLFeedback
You do not need to get confused if you do not know how to take EPLFeedback. This survey will only spend 5 minutes of your time at least. Use the following steps as your guideline.
- Go to elpolloloco.survey.marketforce.com
First, you should be on the website of EPLFeedback. the web address is elpolloloco.survey.marketforce.com. Besides, you may visit it at eplfeedback.com. the EPL feedback address will take you to the same EPLFeedback website at elpolloloco.survey.marketforce.com.
- Select a language
Second, you may select a language once you reach EPLFeedback page. You may choose English or Spanish.
- Fill in the restaurant number
Third, you must fill in the restaurant number. It is available on the purchase receipt.
- Enter Survey ID
Fourth, you should enter the survey ID. If you can locate the restaurant number on EPLFeedback invitation, you will be able to find the survey ID as well.
- Click Take Survey
Fifth, you can click Take Survey button. It will open the question pages of EPLFeedback.
- Answer EPLFeedback questions
Sixth, you will have to answer several questions of EPLFeedback. They will be about the food qualities, restaurant services, employees’ friendliness, etc.
- Answer classification questions
Seventh, you need to complete more questions for classification purpose. You can provide your age, gender, annual income, and ethnic background.
- Write EPLFeedback validation code
Finally, you can write the validation code of El Pollo Loco survey on your receipt. this code will show up if you have finished all the survey steps. all survey participants will get the code as their Pollo loco coupons. when they redeem the coupons, they can get $1 discount on their next purchase.
How to Join el Pollo loco rewards
El Pollo Loco has launched a loyalty program for its loyal customers. This program offers a lot of benefits, such as Birthday rewards, Bonus rewards, and exclusive rewards news. There are 2 ways you can do for joining Loco rewards.
- By El Pollo Loco mobile app
If you download LOCO rewards mobile app, it means you sign up for this program. By signing up, you may get to do several activities, such as sending friends invitation, searching for locations, checking point status, and many more. You can check to get points from El Pollo Loco if you make purchases here. For every $1 spent on your purchases, you will earn 1 reward point. So, you will get $10 as El Pollo loco rewards if you can collect 100 points. Besides, there will be a FREE Original Pollo Bowl for you once you installed the app. But, you should make purchases if you want this free item.
- By El Pollo Loco website
You may also join LOCO rewards via the website if you do not want to install this app in your smartphone. You can just visit elpolloloco.com to sign up the LOCO account. you can follow the instructions available on the website.
How to Find El Pollo Loco near me?
Have difficulties in searching El Pollo Loco restaurant locations? Don’t worry. You may use the following tips to locate them. Make sure you have the internet connection to do these ways.
- El Pollo Loco Restaurant Locator
You may find El Pollo Loco Restaurant Locator on the restaurant website. If you need to know how to operate this restaurant locator, you can pay attention to the following instructions:
- Visit elpolloloco.com
First, you must go to the restaurant website at elpolloloco.com. This is where you can find the restaurant locator of El Pollo Loco.
- Click locations
Second, you can click the Location button. It is on the menu bar on the website home page. This button will open the locator page for you.
- Enter location details
Third, you should enter the location details on the page of the El Pollo Loco restaurant locator. You may use a city name, a state name, and a ZIP code.
- Use Advanced Search
Fourth, you may use the Advanced Search to filter the search result. This way, you can find El Pollo Loco locations with the criteria you want. If you click this Advanced Search button, you will see 2 options appear. The options are Drive-Thru and EBT.
- Click Search
Finally, you can click the Search button available there. This Search button will help you to view the search result.
After all the steps are complete, you will see a list of the search result show up. You may get the location address, the restaurant phone number, the restaurant facilities, and the order online button. Besides, this locator has a feature which enables you to view all full list of El Pollo Loco restaurant locations or El Pollo Loco locations by states. If you need helps to get to El Pollo Loco location, you may use the Get Direction button as well as the map.
- El Pollo Loco Mobile App
In case you have installed the El Pollo Loco Mobile App on your smartphone, you can use it to find El Pollo Loco restaurant locations. Moreover, you may check the status of your points. You can do other activities with this mobile app as well. For example, you can browse the menu, save favorites, place orders, pay online, and many more activities. If you do not have this app, you can download it from the Google Play Store and Apple App store.
- Search Engine
Your search engine can help you to find El Pollo Loco locations. You can just launch your browser to use the search engine. Then, you can type in the keyword of specific locations of El Pollo Loco restaurant. Moreover, you may take advantage of the search engine to find information about EPLFeedback.
Steps to Submit el Pollo loco feedback at elpolloloco.com
You can still submit your feedbacks for El Pollo Loco restaurant even though you do not take part in the EPLFeedback. The website of El Pollo Loco has a page which provides a feedback form for you. you can use to share your experiences here. We have summarized the procedure of submitting feedbacks on El Pollo Loco official website for you.
- Go to elpolloloco.com
First, you should go to elpolloloco.com. this address will take you to the official website address of El Pollo Loco restaurant.
- Click Contact Us
Second, you can click Contact Us. This link is available on the bottom part of the El Pollo Loco website page. You need to scroll down the page to find this link. If you have pressed this link, you will see the contact page show up. There will be more links on this contact page. You may choose the link which will be appropriate with your own needs. Each link will take you to a page with beneficial information about certain aspects of El Pollo Loco restaurant.
- Click Contact Guest Services
Third, you can click Contact Guest Services button because you come to this contact page for feedback submissions. This button will lead you to El Pollo Loco feedback page.
- Fill in Feedback Form
Fourth, you can fill in the form on the El Pollo Loco feedback page. The form will require you to fill in the following information.
- Comment type
There are 4 options available on this feedback form, such as Restaurant Visit, Loco Rewards, General, and Gift Cards. This time, you can click the restaurant visit option.
- Restaurant Number
You should fill in the restaurant number where you dined in last time. You can check this restaurant number on your purchase receipt. You can locate this number on the top part of your receipt. There is a receipt example posted on the page which will help you.
If you do not have any idea about this number, you may click a link which will help you to inform the restaurant location. You only need to choose the options of the state, the city, and the restaurant address.
- Visit Date and Time
You can check the date and time of your visit on your purchase receipt. besides, you should inform how you enjoy El Pollo Loco food items at this restaurant, such as dine-in, delivery, drive-through, etc.
- Contact details
The details needed from you here is your basic information. you can provide your first name, last name, home address, city name, state name, zip code, phone number and email address.
- How to contact you
You may request the guest service to contact you by email, mail, or phone. but, you do not have to do this if you do not want to get responses from El Pollo Loco guest service representatives. You can select Don’t Contact Me on the contact option field.
The last thing to fill in is the comment field. You can type your comments here. You may tell what disturbs you when you make a visit to El Pollo Loco restaurant. there will be 3000 characters available for you in this comment field.
- Submit Feedbacks
If you have done filling in the form, you can submit your feedback. You can click the Submit button under the comment field. Do not forget to verify that you are not a robot in the captcha field.
Ways to Contact Guest Service of El Pollo Loco
Any problems happened when you’re dining in at El Pollo Loco restaurant? you’d better tell all those things to the Guest Service of El Pollo Loco. This guest service consists of professional people which will handle your problems at El Pollo Loco restaurant. You can these El Pollo Loco guest service representatives to tell your feedbacks about El Pollo Loco. It can be about the restaurant services, restaurant facilities, employees, menu items, and many more. you may give complaints and criticism if you feel it is necessary for El Pollo Loco to know about the problems. Also, you can send your compliments and suggestion if you think El Pollo Loco has done its best to serve customers.
If you wonder how to contact the Guest Service of El Pollo Loco restaurant, you may do the things below. We have summarized the simple ways for you to reach El Pollo Loco guest service representatives.
- By website
The website address of El Pollo Loco restaurant is elpolloloco.com. you can use the address to get important information related to this restaurant. For example, you can find information about El Pollo Loco menu nutrition, El Pollo Loco locations, El Pollo Loco rewards, and many more. In case you want El Pollo Loco to know your feedbacks, you can use the feedback form on this website. You may read the procedure to submit feedbacks at elpolloloco.com in the previous section in this article.
- By mailing
Some customers may prefer to use conventional ways to contact a restaurant customer service. And mailing post can be an option for this matter. If you use this mailing way, you do not need to prepare the internet connection. Only a few pieces of papers and a pen are enough to share your feedback. Or, you can make your letters printed if you want to use them for business purposes. Besides, there will not be character limits for this method.
Then, you can put your papers in an envelope and send them to the corporate office address of El Pollo Loco.
El Pollo Loco, Inc.
3535 Harbor Boulevard, Suite 100
Costa Mesa, California, 92626
The United States
- By phone
If you need fast responses from El Pollo Loco Guest Service, you can try to reach them via phone. you will get immediate assistance from the guest service representatives if you contact them using this method. You can tell you’re the awful experience to them. Besides, you can ask them some questions related to El Pollo Loco restaurant. Make sure you call them during El Pollo Loco working hours. So, they can help you as soon as possible. These guest service representatives will be available at 5.00 a.m. up to.00 p.m. PT. Just dial the phone number of El Pollo Loco guest service at 877-El Pollo Loco-4YOU or 877-375-4968.
In case you need to speak to the staffers of El Pollo Loco corporate office, you can contact them at 714-599-5000.
- Through social media
Social media has been a separated part of our life. We often use this media to communicate with other people. El Pollo Loco responds to this phenomenon as a way to strengthen the bond with customers. Further, this restaurant has created social media pages to allow customers to contact the management team without difficulties. Besides, customers can share their visit experience at El Pollo Loco restaurant through the social media pages. Moreover, customers may get the latest promotions and offer from the pages. Customers only need to have personal accounts on the same social media with El Pollo Loco pages. Then, they can follow the social media pages of El Pollo Loco using these links.